Managing Your Account

Mobility Mart Online Shop

Mobility Mart Online Shop
How it Works

Customers can now purchase vouchers online to redeem towards the following: 

Vehicle servicing, parts, accessories, and general vehicle repairs and maintenance. 

Vouchers bought online can be used towards selected vehicle add-ons and the cost simply added to the customer's existing finance contract. Additional cost will be paid off over the remaining loan term at the same interest rate as the finance contract - taking the pressure off the customer's budget. A once-off voucher is redeemable at the dealer, at a time presented by the customer. Vouchers are valid for 30 days after issuance and can only be used once. 

NB: Parts and accessories must be fitted at the dealer where the voucher is redeemed. 

Mobility Mart Online Shop

A voucher driven solution available on account services

Managing Your Account
Are you an existing customer? 

At Volkswagen Financial Services South Africa, we provide you with an end-to-end account management online solution. We have ways to make sure you enjoy your vehicle without having to worry about your finance agreement. We give you access to the customer portal where you can manage your account electronically.

Click on the below vehicle manufacturers to access and manage your account. 

A Range of Services You can Manage

Find all the information you need to get by on day-to-day basis below:

Contact Us

By Phone

Head Office: 011 245 7000

Customer Service Centre:
VW - 0861 500 400
Audi - 0861 111 577
Motor Comprehensive (Telesure)
086 028 2893
Value Added Products (MotoVantage)
087 312 1073
All Road Product
086 026 6688

Opening Hours 

Monday to Friday: 08h00 - 17h00
Saturdays: 08h00 - 12h00