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Managing Your Account

Are you an existing customer? 

At Volkswagen Financial Services South Africa, we provide you with an end-to-end account management online solution. We have ways to make sure you enjoy your vehicle without having to worry about your finance agreement. We give you access to the customer portal where you can manage your account electronically.

Click on the below vehicle manufacturers to access and manage your account. 

A Range of Services You can Manage

Find all the information you need to get by on day-to-day basis below:

Contact Us
 

By Email

 
Account Enquiries:
service@vwfs.co.za
service@audifs.co.za

By Phone

 
Head Office: 011 245 7000
Customer Service Centre:
VW - 0861 500 400

Audi - 0861 111 577
 
 

Opening Hours 
 

Monday to Friday: 08h00 - 17h00
Saturdays: 08h00 - 12h00