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At Volkswagen Financial Services South Africa, we strive to make our customers’ lives easier and hassle-free. For your convenience, we have an innovative way that allows you to sign and conclude your finance agreement online/digitally at a time and place that is convenient for you before taking delivery of your vehicle. It is simple, user-friendly and takes away the hassle that comes with paper work. All you need is an ID number, finance account number and the One Time Pin you will receive via e-mail and/or SMS. 

One step away, please select one of the below to get started! 

Contact Us
 

By Email

 
Account Enquiries:

service@vwfs.co.za
service@audifs.co.za
 
Motor Comprehensive Insurance

Insurancesales@vwfs.co.za
Insurancesales@Audifs.co.za
VAPS (Value Added Products)
VAPSinsurancesales@vwfs.co.za
VAPSinsurancesales@Audifs.co.za
All Road Product
allroad@commutacare.co.za
allroad@projecthelp.co.za

By Phone

 
Customer Service Centre:
VW - 0861 500 400
Audi - 0861 111 577
 
Motor Comprehensive (Budget Insurance)
086 028 2893
Value Added Products (MotoVantage)
087 312 1073
 
All Road Product
086 026 6688 (Road Cover)
010 597 0855 (Project help)

Opening Hours 
 

Monday to Friday: 08h00 - 17h00
Saturdays: 08h00 - 12h00