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At Volkswagen Financial Services South Africa, we strive to make our customers’ lives easier and hassle-free. For your convenience, we have an innovative way that allows you to sign and conclude your finance agreement online/digitally at a time and place that is convenient for you before taking delivery of your vehicle. It is simple, user-friendly and takes away the hassle that comes with paper work. All you need is an ID number, finance account number and the One Time Pin you will receive via e-mail and/or SMS. 

One step away, please select one of the below to get started! 

Contact Us


Account Enquiries:


Head Office: 011 245 7000

Customer Service Centre:

VW - 0861 500 400

Audi - 0861 111 577



Monday to Friday: 08h00 - 17h00

Saturdays: 08h00 - 12h00