Insurance. The Volkswagen Way. 

Choose from a full range of insurance products to protect your Volkswagen and your finance.    

You've got your new Volkswagen and now all you need to do is insure it. Volkswagen Financial Services has got you covered with the best possible protection for your car. Our comprehensive range of insurance products eases the pain when the unexpected happens, giving you peace of mind and value for money. 

As a Volkswagen owner, you qualify for our insurance products. Signing up is easy — all you need to do is visit your nearest Volkswagen dealership or fill in a contact request form, and we’ll get back to you with a quote. 


Protect your Volkswagen and have peace of mind

Shortfall Plus - Protects you if your outstanding loan amount is higher than your car’s value when it is stolen and not recovered or damaged beyond economical repair. This is a standalone policy that is purchased in addition to a Volkswagen Comprehensive Insurance Policy.

Customer Protection Plan - Insurance isn’t just about protecting your car. Protect yourself and your family and let us take care of your vehicle finance in the event of death, permanent or temporary disability, the diagnosis of a dread disease or even retrenchment.


Our insurance products are underwritten by:

• Volkswagen Comprehensive: Auto & General Insurance Company Ltd, Reg. No. 1973/16880/06

• Credit Protection Plan: The Hollard Life Assurance Company Ltd, Reg. No. 1993/001405/07

• Extended Warranty: Infinity Insurance Company Ltd, Reg. No.  2005/029823/06

• All other products: The Hollard Insurance Company Ltd Reg. No. 1952/003004/06

Contact Us

By Email

Account Enquiries:

By Phone

Head Office: 011 245 7000
Customer Service Centre:
VW - 0861 500 400

Audi - 0861 111 577

Opening Hours 

Monday to Friday: 08h00 - 17h00
Saturdays: 08h00 - 12h00