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Contact Us

Need some assistance? We are on hand to help

By E-mail

Account Enquiries – service@vwfs.co.za
Media Enquiries – media@vwfs.co.za


By Post

Volkswagen Financial Services
P.O. Box 784162
Sandton, 2146

By Phone

Account Enquiries
VW - 0861 500 400
Audi - 0861 111 577

Opening Hours

Monday to Friday, 08h00 – 17h00
Saturdays, 08h00 – 12h00

VW Insurance Contacts

Motor Comprehensive:
Request a quote: Insurancesales@vwfs.co.za
Amendments to Active Policies: Comp@vwfs.co.za
Claims: Compclaims@vwfs.co.za
 
VAPS:
Request a quote: VAPSinsurancesales@vwfs.co.za
Amendments and Claims to Active Policies: VAPS@vwfs.co.za

Audi Insurance Contacts

Motor Comprehensive:
Request a quote: Insurancesales@Audifs.co.za
Amendments to Active Policies: Comp@Audifs.co.za
Claims: Compclaims@Audifs.co.za
 
VAPS:
Request a quote: VAPSinsurancesales@Audifs.co.za
Amendments and Claims to Active Policies: VAPS@Audifs.co.za

Send us an enquiry

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Contact Us
 

By Email

 
Account Enquiries:

service@vwfs.co.za
service@audifs.co.za
 
Motor Comprehensive Insurance

Insurancesales@vwfs.co.za
Insurancesales@Audifs.co.za
VAPS (Value Added Products)
VAPSinsurancesales@vwfs.co.za
VAPSinsurancesales@Audifs.co.za
All Road Product
allroad@commutacare.co.za
allroad@projecthelp.co.za

By Phone

 
Customer Service Centre:
VW - 0861 500 400
Audi - 0861 111 577
 
Motor Comprehensive (Budget Insurance)
086 028 2893
Value Added Products (MotoVantage)
087 312 1073
 
All Road Product
086 026 6688 (Road Cover)
010 597 0855 (Project help)

Opening Hours 
 

Monday to Friday: 08h00 - 17h00
Saturdays: 08h00 - 12h00