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Customer Protection Plan

Death, retrenchment, being diagnosed with a dread disease, permanent disability or even temporary disability are all difficult to deal with. This policy will help ease the worry for both you and your family of having to meet vehicle repayments in your absence. Insurance isn’t just about protecting your car. Protect yourself and your family, and let us take care of your vehicle finance in the event of death, permanent or temporary disability, the diagnosis of a dread disease or even retrenchment. This policy ensures that your monthly vehicle instalments are taken care off (fully or in part) in the following circumstances:

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About the Customer Protection Plan

Insurance isn’t just about protecting your car. Protect yourself and your family and let us take care of your vehicle finance in the event of death, permanent or temporary disability, the diagnosis of a dread disease or even retrenchment.

This policy ensures that your monthly vehicle instalments are taken care off (fully or in part) in the following circumstances:

Policy Benefits

Death or Permanent Disability

This benefit will pay out the outstanding amount on your finance agreement. 

Temporary Disability

This benefit will pay an amount equal to your monthly vehicle instalments for the duration of your temporary disability. 

Dread Disease

This benefit will pay out what you still owe on your finance agreement once a conclusive diagnosis of the dread disease has been made.

Loss of Income

This benefit will pay your monthly vehicle instalments for a maximum period of three months when you are involuntarily retrenched.    

Financial Crisis Benefit  

An optional benefit that will pay out three times your vehicle instalment amount in the event of the death of a spouse, incubation on the birth of a child, hospitalisation or being booked off work for more than six weeks.    

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Terms and conditions apply

1. Audi Financial Services Customer Protection Plan is provided by Volkswagen Financial Services South Africa (Pty) Ltd (Reg. No. 2013/133698/07), (VAT No. 4760263576), an authorised Financial Services Provider (FSP: 44827) and Credit Provider (NCRCP No.: 6635), and underwritten by The Hollard Life Assurance Company Limited, an authorised financial services provider (FSP:17697), (Reg. No. 1952/003004/06). 

2. Please note that this is not the policy wording. Please read the policy wording for the full benefits, as well as the comprehensive terms and conditions of this cover.