Legal Notice

Legal Notice

 

1) General

a) By entering this website, you agree to all the terms and conditions as set out below.

b) Volkswagen Financial Services South Africa (Pty) Ltd (“VWFS SA”) – a private company duly incorporated in terms of the laws of the Republic of South Africa bearing registration number 2013/133698/07, VAT registration number 4760263576 and a wholly owned subsidiary of Volkswagen Financial Services AG, with its headquarters in Braunschweig, Germany. 

c) Volkswagen Financial Services South Africa (Pty) Ltd is an Authorised Financial Services and Registered Credit Provider NCRCP6635; Reg. no. 2013/133698/07, Office: 129 Patricia Road, 1st Floor, Atholl Towers, Sandton, 2191 Gauteng Tel: +27 11 245 7000. 

2) Nature of Information on the site

All information contained on this site is solely intended to provide you with general information about VWFS SA. Nothing contained herein constitutes an offer or agreement to enter into any transaction, nor does it constitute guidance, a proposal or recommendation to enter into any transaction.

This website may contain opinions or views that are not necessarily those of VWFS SA. All information is provided "as is" and should not be treated as professional advice of any kind and we will not be directly or indirectly liable for any damages that may arise from your reliance on it. You should accordingly consult your own professional advisers before relying on any information on this site. 

3) Intellectual Property Rights

a) This website is published by VWFS SA and is protected by copyright and other intellectual property rights in existence at any time throughout the world. All website design, text, graphics, the typographical arrangement thereof, and all other material on this website is copyright of VWFS SA or its service and technology providers or any other third parties amongst others. You may not without our prior written permission, use our intellectual property or that of third parties for any other purposes. 

b) Permission is hereby granted to electronically copy and print hard copy portions of this website for the sole purpose of using this as an information resource for VWFS SA products. Any other use of materials on this website, including, without limitation, reproduction for purposes other than the above, modification, distribution or republication without the prior written permission of VWFS SA is prohibited.

c) The trademarks, logos and service marks shown on this website, and any other multimedia works published on the website unless otherwise specified, are the trademarks of VWFS SA. No rights are granted to use any of them in any manner whatsoever. 

d) Any infringement of VWFS SA's rights will result in appropriate legal action being taken against you.

 

4) DISCLAIMER AND LIABILITY

a) ALL EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OF ANY KIND OR OTHER TERMS IMPLIED BY STATUTE OR COMMON LAW WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS WEBSITE ARE HEREBY EXPRESSLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

b) VOLKSWAGEN FINANCIAL SERVICES SOUTH AFRICA (PTY) LTD SHALL NOT BE LIABLE IN ANY CIRCUMSTANCES FOR ANY DIRECT OR INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FOR PROFIT OR LOSS OR OTHERWISE) COSTS, CLAIMS, EXPENSES OR OTHER CLAIMS FOR COMPENSATION WHAT SO EVER, WHETHER CAUSED BY THE ACTS, OMISSIONS OR THE NEGLIGENCE OF VOLKSWAGEN FINANCIAL SERVICES SOUTH AFRICA (PTY) LTD, ITS EMPLOYEES OR AGENTS, AFFILIATES, SHAREHOLDERS AND CONSULTANTS, WHICH ARISE OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE OR THE INFORMATION, CONTENT MATERIALS OR PRODUCTS INCLUDED ON THIS WEBSITE, THIS INCLUDES, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF CONTRACT, STATUTE, DELICT OR OTHERWISE AND REGARDLESS OF WHETHER WE WERE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES.  

c) VOLKSWAGEN FINANCIAL SERVICES SOUTH AFRICA (PTY) LTD DOES NOT ACCEPT ANY RESPONSIBILITY OR LIABILITY FOR ACCESS TO OR MATERIAL ON, ANY WEBSITE THAT IS LINKED FROM OR TO THIS WEBSITE. USE OF THIS SITE IS ENTIRELY AT YOUR OWN RISK AND YOU ASSUME FULL RESPONSIBILITY FOR THE RISK OR LOSS RESULTING FROM YOUR USE OF THIS SITE AND ANY RELIANCE ON THE MATERIAL AND INFORMATION CONTAINED ON THIS SITE OR ANY WEBSITE THAT IS LINKED FROM OR TO THIS WEBSITE. 

d) VWFS SA DOES NOT WARRANT THAT THE SITE WILL BE ERROR-FREE OR WILL MEET ANY PARTICULAR CRITERIA OF COMPLETENESS, ACCURACY OR RELIABILITY OF INFORMATION, QUALITY OR PERFORMANCE. 

 

5) Misuse Statement

VWFS SA reserves the right in its sole and absolute discretion to prevent your usage of this site if you misuse the contents contained within this website in any manner. VWFS SA is the final arbiter as to what shall constitute misuse and its decision will be final.

 

6) Governing Law

This website is for use by persons located and resident within South Africa. Accordingly, these terms and conditions shall be subject to the Laws of South Africa and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the South African Courts. The conditions will be governed and construed in accordance with the Laws of the Republic of South Africa without reference to any conflict of law provisions. 

We may collect technical data about the type of internet browser and computer operating system that you use. This information does not identify you as an individual and is used only for tracking of site use.

We may also place a “cookie” on your hard drive that will help us to identify you when you return to the site and allow us to tailor content to your personal preferences. If you do not wish to use “cookies” you may disable this option in your Internet browser settings, “cookies” can be removed from your computer. 

 

Contact Us
 

By Phone

 
Head Office: 011 245 7000

Customer Service Centre:
VW - 0861 500 400
Audi - 0861 111 577
 
Motor Comprehensive (Telesure)
086 028 2893
Value Added Products (MotoVantage)
087 312 1073
All Road Product
086 026 6688

Opening Hours 
 

Monday to Friday: 08h00 - 17h00
Saturdays: 08h00 - 12h00